Principals

Derrick Miller

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Sales Strategist & Operational Leadership Executive
Sales Strategy Change Management Software Development

Derrick is a veteran systems integration and technical sales leader with extensive experience deploying enterprise solutions, cloud platforms, and intelligent automation in high-stakes environments. Having spearheaded customer engineering and sales operations across complex infrastructure and SaaS technologies, Derrick guides organizations in matching technical capabilities to core operational needs, driving commercial strategy, and securing sustainable growth.

Donald Miller

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Enterprise Systems Architect & Healthcare IT Specialist
Software Development Change Management Process Improvement

Donald brings over 15 years of enterprise IT leadership and architectural experience across healthcare systems, SaaS, and real-time location platforms. Having directed post-acquisition integrations (including Commure’s acquisition of Strongline) and led large-scale deployments across national health networks, he specializes in translating complex technical roadmaps into operational realities. His background in full-stack development, HITRUST/HIPAA security compliance, and M&A integration ensures that technical systems scale safely while remaining grounded in day-to-day human workflows.

Craig Wardlaw

Product Leader, Process Strategist & Technical Translator
Process Improvement Change Management Marketing & Communications

With more than a 20 years of experience bridging technology, operations, and engagement, Craig is Lean Six Sigma certified in continuous improvement and workflow optimization.

He has led refinement of enterprise member communications across millions of patients through national Blue Cross Blue Shield plans. He is adept at integrating robotic process automation (RPA) and AI tools into legacy operations without sacrificing human-centered quality.

A serial entrepreneur with media relations and marketing agency experience, Craig excels at turning technical complexity into clear, understandable, high-impact strategies.

Natalie Zaffke

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Business Development & Growth Communications Strategist
Sales Strategy Marketing & Communications Process Improvement

Natalie brings a deep track record in regional sales management, strategic partnership formation, and commercial development within AI-driven traffic, smart infrastructure, and SaaS spaces. Specializing in market positioning and client engagement, Natalie helps organizations turn complex, emerging technologies into compelling go-to-market strategies that accelerate adoption and foster long-term commercial relationships.